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Jekyll Island Club Resort, a Noble House Resort
Jekyll Island, GA | Full Time
$106k-140k (estimate)
11 Months Ago
Jekyll Island Authority
Jekyll Island, GA | Full Time
$62k-86k (estimate)
4 Months Ago
Conference Services Manager
$106k-140k (estimate)
Full Time 11 Months Ago
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Jekyll Island Club Resort, a Noble House Resort is Hiring a Conference Services Manager Near Jekyll Island, GA

Description

Join Our Team and Enjoy:

- FREE Jekyll Island Annual Parking Pass

- FREE Team Member Meals

The RESORT:

Experience the history and grandeur of the Jekyll Island Club Resort and the Jekyll Ocean Club Resort, two of the newest properties in the Noble House Hotels & Resorts collection. Truly an icon with so many stories to tell. Along with accommodations at the two resorts, and the Cottages, there are 5 F&B outlets, extensive in-door and outdoor event venues, and comprehensive recreational activities on the island. Come and be a part of the excitement and spend every day in sunny paradise with beautiful views!

The JOB:

To promote the sale of the hotel’s facilities, by generating group business from all market segments. This position is responsible for prospecting, sales calls, selling, negotiations, closing sales, servicing the group, and meeting specified budgetary goals set in place each year. Understand the product, the sales market, and the market needs. Know how to make a profitable sales call, how to negotiate, how to overcome objections, and how to service a sale.

ESSENTIAL JOB FUNCTIONS

  • Establish contacts with individuals, companies, associations, etc., who have never used the hotel to promote the use of the hotel’s facilities through telephone contact and direct sales solicitation, trade shows, or other methods.
  • Establish contacts with former accounts with a view to regaining their room and banquet business, if applicable. Maintain continuous rapport between hotel and clients by maintaining trace and follow-up systems.
  • Site Inspections. These calls are scheduled appointments and the majority prearranged by prospective clients. Set-up site inspections and enthusiastically sell the hotel, including all food outlets, recreation and activities available in the area.
  • Weekly, quarterly and other required meetings with Director of Sales and Marketing to review Group Rooms Control Log and discuss sales opportunities.
  • Schedule pre-planned sales calls to targeted feeder markets to generate potential business.
  • Responsible for complete booking of a function.
  • Sales leads from the CVB, meeting reps, and other sources are followed up for new business. Establish good business relationship with outside representation firms.
  • Responsible for attending meeting and functions sponsored by the various organizations which sales managers are members.
  • Entertain clients when necessary for the purpose of familiarizing them with our property and closing the potential booking.
  • Attend trade shows pertinent to assigned area. Attend all meetings, seminars and functions in order to meet more planners.
  • Maintain a working relationship with other departments on property that interact with groups to better serve the client.
  • Prepare BEO’s and Resumes for events.
  • Suggestively sell menus which meet the client's needs and maximize revenues.
  • Meet with the Food & Beverage Director/Executive Chef to plan special requests for clients and special event menus. Arrange introductions between the client and Chef.
  • Check function room set ups prior to guest arrival, ensuring all details agree with client's requirements and hotel standards. Ensure deficiencies are corrected by respective personnel.
  • Assist in supervising the service of functions, ensuring guest satisfaction.
  • Monitor, handle and process all billing/payment procedures according to accounting standards.
  • Attend designated meetings, menu and wine tastings.

The BENEFITS:

In return, you are rewarded with a competitive compensation package, including:

  • Competitive salary with performance bonus plan
  • Monthly cell phone allowance
  • Affordable medical, dental, vision, long-term and short-term disability, and life insurance benefits. Pet insurance too!
  • 401k plan with employer matching after 1 year
  • Complimentary meals
  • Paid time off and holidays
  • Free Jekyll Island annual parking pass
  • Food & hotel discounts at Noble House Hotels & Resorts nationwide, for you and your family
  • Career growth opportunities
  • On Demand Pay - Your Pay before Pay Day

Our CULTURE

The passion of our people is our greatest asset. We are a part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts. We provide our guests and members with exceptional service and most memorable experiences. People who best fit Jekyll Island Club Resort are sharp, hardworking, and reliable team players.

Our VALUES

A primary focus for Noble House is to impart our core values to each and every team member. These include:

- Rooted In Family - Stay A While - Come As You Are - Pay It Forward - Do The Right Thing - Make Things Better - Happy To Help.

Requirements

 Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance. 

Job Summary

JOB TYPE

Full Time

SALARY

$106k-140k (estimate)

POST DATE

06/18/2023

EXPIRATION DATE

06/23/2024

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The following is the career advancement route for Conference Services Manager positions, which can be used as a reference in future career path planning. As a Conference Services Manager, it can be promoted into senior positions as a Meeting/Event Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Conference Services Manager. You can explore the career advancement for a Conference Services Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Conference Services Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Conference Services Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Conference Services Manager job description and responsibilities

Conference Services Managers organize and coordinate various types of meeting.

02/01/2022: Dallas, TX

Responsible for planning, preparation, and execution of conferences and events.

03/06/2022: Chicago, IL

Ensure Catering and Conference services are per standards and be available to be present at various events.

04/06/2022: Cedar Rapids, IA

Providing timely responses to acknowledge requests; confirm reservations; and outline services within the time line parameters established for the client.

01/25/2022: Gary, IN

Work closely with the client and key hotel departments throughout the duration of their conference, being available to assist them at the appropriate times.

01/24/2022: Wilmington, DE

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Conference Services Manager jobs

Set Out Clear Call Etiquette Guidelines Ahead of Time.

03/21/2022: Fort Smith, AR

Start on Time and Set Expectations.

02/06/2022: Carson City, NV

Have a clear escalation pathway.

01/24/2022: Norwich, CT

Use tools that boost speed and efficiency.

02/01/2022: Mobile, AL

Measure and analyse customer feedback.

04/10/2022: Fort Collins, CO

Step 3: View the best colleges and universities for Conference Services Manager.

Butler University
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